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Verified Response is Very Troubling

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Casie Pierce
Mike Perry 10/4
Calie Stephens
Chief Kunkle's Letter
Judd Bradbury 10/01
Gary Turner 9/27
Judd Bradbury 9/26
Rad Field 9/26
Gary Turner 9/24

                             

10/03/05  Battle is causing Great Angst and Distrust

It's been a long time since I've gotten so many calls and e-mails on a subject from all over Dallas, but this Verified Response issue has got a lot of people really charged up, and I'm one of them.

When I first heard about it, my immediate response was "NO, it would be better to raise the permit fee and dedicate that additional money to new police hires."  My opposition to Verified Response (VR) is primarily selfish, since I don't even have an alarm system.  My opposition is because I do not want a bunch of rent-a-cops who can't qualify to be DPD police officers prowling around my neighborhood with guns while trying verify a burglar alarm.      10/05/05 Stan Aten:
   T
he most appropriate way to describe the DPD numbers re: verified response is to use that famous computer term "GIGO".    Garbage in Garbage out.
 
 The Chief's assumption is officers responding to a call are only productive 4.4 hours a day.  However, when he eliminates responding to alarms, suddenly his officers are working 8 hours a day, 52 weeks a year.  That is how the city gets new 41 officers.  However, that assumes no downtime, no vacation and no burglaries. 
   In other words "GIGO".

Somebody's going to get shot, and I don't want it to be me or my dogs, or my neighbors or their kids or their dogs. 

Battle brewing over alarm policy; Dallas: Sides working to get word out on 'verified response' plan
Tuesday, October 4, 2005 By JASON TRAHAN / The Dallas Morning News
... In a Sept. 28 letter sent to 75,000 alarm permit holders, Chief David Kunkle lays out the basic argument in favor of verified response: In Dallas, more than 97 percent of alarms are false, and sending police to homes and businesses only after an alarm has been "verified" by a neighbor or a security guard working for the alarm company is a better use of police resources.
... "You will likely receive information from your alarm company opposing this policy," the chief's letter states. "This proposed policy will benefit you. ... You are encouraged to attend [the public hearing next week] and voice your support for verified response."
   Chief Kunkle said the letter was sent to comply with a new state law mandating that cities thinking of changing their burglar alarm ordinance inform residents of a hearing to debate the topic.
   "We chose to take an advocacy position," the chief said. "The letter was reviewed by the city attorney's office. Whether it's politically inappropriate, people can argue that, but legally, it's sound.
... "What struck me as unusual was that the police chief was allowed to send out the letter and to have him put his endorsement, his signature, on it," Mr. Russell said. "This hasn't gone before a vote before the council. I hope that they're all still receptive to all points of view on this."
   A national policing expert said that advocating a policy change that directly affects the police department falls well within Chief Kunkle's job responsibilities.
... Chief Kunkle has seen how quickly negative public sentiment can sink verified response. In 2002, he was a deputy city manger in Arlington when the alarm industry and city leaders squared off. Eventually, enough homeowners communicated their worries that crime would soar if police stopped answering burglar alarms, and council members voted down the measure.
... "It gave the council the opportunity to decide," said Arlington Mayor Robert Cluck, of Chief Bowman's attitude at the time.
   Dr. Cluck was a City Council member during the 2002 debate and opposed the measure.
   "The council didn't even get close. I didn't know how to tell taxpaying citizens, 'We're not going to your house unless we see a crime taking place.' " ...

That said, my friend Chief Kunkle has mailed out a letter to alarm service subscribers on City of Dallas letterhead that has blown the lid off the controversy and started a whole new one that has his head in the target ring.  See Chief Kunkle's letter

10/03 Officer CS:
    Chief Kunkle's letter is
required by statute
Local Government Code, Section 241.194 Municipal Permit Fee Generally (SB 568) section (6) "a city may not adopt a non-response policy unless it attempts to notify permit holders and conducts a public hearing; " DPD would rather have not sent the letter, as it had to stuff 75,000 envelopes.  Light-duty employees were pulled from all over the department to complete the task.  They may be still stuffing envelopes.
   VR is a touchy subject. However, as a non-alarm covered citizen, you absorb the cost and keep user's alarm service fees low.  Citizens are buying a
private service that requires a tax-payer funded response.  What other industry can boast this setup? Your tax dollars subsidize the alarm service of other citizens.
   Armed security guards on public streets are illegal.  Don't buy the propaganda of "armed rent-a-cops" prowling your neighborhood.  Should a DPD Officer find an armed security guard outside your house, the security guard would be taken to jail for Unlawful Carrying of a Weapon. ***
   VR does not mean police will wait for a private security guard to tell us there is an actual offense.  The security company will call 911 and report a burglary like they do now.  Then the police dispatcher broadcasts the alarm location as an unverified alarm. Any officer in the area can drive by the location to check it out. That doesn't guarantee a response by an officer, but it doesn't keep officers in the dark until verification can be made.
   A burglar alarm is likely to hold for 20 or more minutes prior to dispatch; add travel time and an officer may not arrive until 30 to 45 minutes after the alarm is tripped. Private security has been shown to get there much faster, within 12 to 15 minutes.
   The City of Dallas cannot raise the residential burglar alarm permit fee beyond $50 by State Law. In fact, it's the same State Law I quoted above. ***
   Mitchell Rasansky says he doesn't want to pay more for his alarm service. Should other citizens continue to subsidize his alarm system to keep his costs low?  He says he doesn't want people hurt because police are not coming; he'd rather spend the money on police.  The paradox is he won't spend money so he doesn't have to spend money?  Police won't get there any faster if a crime is actually being committed. Under the current system, they get there slower because they're off answering false alarms instead of his actual burglary.
   The argument is being made DPD should just hire more officers.  We're trying, but  finding qualified candidates is not easy. Even if we could fill every academy class to its maximum capacity, the DPD doesn't have the resources to train more than 80 officers a year.  Training takes skill, experience and rank.  There are not enough trainers to go around. Doubling up, or putting two rookies with a single trainer, is not an option.
  There's a lot of hype on both sides.  VR can work and does work.  I'm not sure where Calie Stephens got his figures. They don't jive with the figures I have. Of course, I have raw data and not the filtered version.

Editor's response:  ***Casie Pierce and Rad Field dispute Officer CS's statement regarding illegality of private security to be armed.  It is my understanding the $50 limit only kicks in AFTER a city goes VR. But, if it takes legislation to increase the $50 fee, the city should have been lobbying for that while the Legislation was in session.  I am glad to get this explanation of the letter, but I can tell you the City Manager must not know about the statute Officer CS cites.  I just can't disclose how I know.

We will get back to the letter, but Gary Turner has found a very important web link about the disenchantment in Los Angeles with VR and why they are going a different direction now. 
Los Angeles Rejects Verified Response, Adopts Balanced Alarm Response Policy

Judd Bradbury, a member of the Commission on Productivity & Innovation, has furnished new data to support VR, including a memorandum from Chief Kunkle.  See Judd Bradbury 10/1

It is important to read all of this information.  It is also important to know that some of the opponents to VR are in the security alarm business.  That does not make them dishonest, it makes them concerned and knowledgeable.  Below is a letter from Calie Stephens who publishes DallasCrime.com.  He's in the burglar alarm business, and he is the same guy who first blew the lid off of Dallas' 7-year reign as the nation's crime capital.

To:  Honorable Mayor Miller and Dallas City Council
    
SUBJECT:  Dallas Verified Response Commission - A Bit "Wet" on Crime Statistics

Reference:  Response to Commission Member Larry Davis
                (shown below) : Prepared By Calie Stephens

Hello Honorable Mayor Miller and City Council Members:

We in the "field" are getting letters from Chief Kunkle telling us how great Verified Response will be for Dallas, and how great it is for other cities... WHOooo THEreeee.!!!

Please read some results from FBI figures below and ask the commission where they are coming up with all the blather.

This is my response to Larry Davis' response to Rad Field's inquiries:
 
What in the world are you talking about?
 
In Las Vegas, a city similar in size to Dallas that has implemented verification, actual burglaries are UP 41.1 % and burglaries per capita are UP 32.2% from 2001 to 2004 according to the FBI UCR stats.  Actual total crime increased 36.6% and total crime per capita increased 28.4%.
 
In Salt Lake City, a city that implemented verification in 2001, actual burglaries are UP 6.5% and burglaries per capita are UP 6.9% from 2001 to 2004.   Actual total crime increased 7.1% and total crime per capita increased 7.5%.
 
Both cities show increases in total crime AND burglary well above the national average.  Is the purpose of verification to save money or reduce crime?
 
You stated that burglaries went down in most major cities that implemented verification.  THAT IS NOT TRUE.
 
You said that none of you on the commission are experts.....THAT IS TRUE.
 
If your commission studied this issue for nine months as you said and don't even know fundamental facts like the above, the city is wasting the taxpayer's money on your services.  The city could better spend their money hiring more cops, not paying for your unbelievable recommendations.

 
Calie Stephens, Editor - www.dallascrime.com

Back to Chief Kunkle's letter.  Editor's response: With the information from Officer CS, I stand by my trust and respect for Chief Kunkle, but I also stand by my concern about the letter.  Had his letter mentioned that its mailing was required by State statute, much of the outrage and "trouble" would have been avoided.  People don't like the idea of a top level city employee using city letterhead to promote a pet project.  So, continue on.

I just got a letter today from the Chief of Police promoting "Verified Response".   I did not think city employees could do this at taxpayers' expense.  I am not sure about this policy.  This letter troubles me.

It troubles a lot of us.  Even if I agreed with Chief Kunkle regarding VR, I would be alarmed with any city official, using city letterhead to promote an issue.  No doubt his supervisor, Mary Suhm, was consulted before the letter went out, but it was Chief Kunkle's signature on the letter.  That's what the recipients are going to remember.  Since the letter only went out to people who have city permits for their security alarm systems, it was like wearing a red suit in a field full of bulls.  I mean the e-mails are flying.

I trust and respect DPD Chief Kunkle, that does not mean that he is infallible.  He is really wrong on this issue, and he has alienated a lot of people who want him to succeed as our Chief of Police. 

It just does not make sense for the city to give up over $4 million in permit fees while they gamble on VR.  It doesn't make sense for DPD officers to be delayed responding to a burglar alarm while a rent-a-cop wastes valuable time checking out the call.

I don't care if a burglar gets in and out before the officer gets there.  I want the police officer there in case it was not a burglar who tripped the system, but a bad guy doing bad things to a Dallas taxpayer who thought she could count on the DPD to come to her rescue. 

I don't care if DPD officers will respond to "panic button" alarms without VR.  What if a woman cannot get to the "panic button" and a bad guy is already in her home?  By the time the alarm company has sent out a rent-a-cop, she could have been violated and murdered and the culprit off to destroy someone else.

If the DPD doesn't want to protect our homes and persons, maybe this is another job we can turn over to County Constables.  Constable Mike Dupree is already the number one traffic cop for Northwest Dallas.  His men are everywhere and really making a dent in speeding and bad driving in my part of town.  I can tell you we love the guy. 

If I can't have a real DPD officer carrying a gun in my neighborhood in response to a burglar alarm, I will settle for a real Constable.  I do not want a rent-a-cop packing as he prowls around my neighbor's house after an alarm has gone off.

Chief Kunkle's letter asks the recipients to call their council representative and ask them to support Verified Response.  If that's the goal of the letter, it was a colossal waste of somebody's money -- taxpayer or private.  From what we've heard, only Councilman Mitch Rasansky intends to vote against Verified Response.  The public hearing on October 12 will be a fraud and a waste of anyone's time who bothers to go to City Hall to address the council on VR.

That's what bothers me most about Chief Kunkle's letter.  It wasn't necessary, and has caused a great deal of ill will toward him.  Several question the legality of the letter because it went out on city letterhead.  Since there was no disclaimer on the letter stating that some group had funded the printing and mailing costs, people assume it was done at taxpayer expense.  One former council member says the issue mailing is illegal. 

Whether it is or isn't technically illegal, it certainly is questionable.  If some group did pay for the letter's printing and mailing expense, is that legal or ethical?  What if the Park Cities Cabal had mailed out letters in support of Blackwood's proposal on city letterhead?  What if some council member sends out a campaign piece on city letterhead?

This is not a political issue even though the council will have to vote on Verified Response, but is it right for the Chief of Police to send out a letter encouraging citizens to contact their council representative in support of VR?  I'm going out on a limb here and saying that this letter was not the sole product of Chief Kunkle.  There's no way a man with his public service experience would not have consulted his supervisor before sticking his neck out like this.

What you should do, call your council representative and ask them to vote against VR.  They probably won't give you a straight answer unless you live in District 13, represented by Mitch Rasansky.

If I had any doubts about Verified Response, I am now completely opposed to the concept.

sb
 

                                        

    





                            

 

  Ward politics is the Devil's key to the soul of the city council.  It is how some council members got themselves in trouble in the past.  It is the bait that will get others in trouble in the future. 4/6/8